Product support
AI Support Assistant
The AI support assistant helps users answer WP SEO Next questions faster and move to a ticket when the issue needs account or site context.
Product questions
Ask about plugin workflows, plan differences, site limits, metadata, and audit warnings.
- Licenses
- Domains
- SEO modules
Support routing
When a question becomes account-specific, move from AI guidance to a support ticket.
- License activation
- Installation issue
- Unexpected behavior
Plan context
Free, Pro, and Agency users can have different support expectations and workflows.
- Free self-help
- Pro workflow
- Agency context
How it works
- Open the chat.
- Ask a product-specific question.
- Use the answer if it resolves the issue.
- Open a ticket when the issue needs private context.
Good to know
- Do not paste passwords, secrets, or private keys into chat.
- AI support is a helper, not a replacement for site-specific troubleshooting when a ticket is needed.
Next step
Open the AI chat guide, then use support for anything account-specific.
