Use case
AI Support Chat Workflow
A support workflow for answering common WP SEO Next questions quickly and escalating only when needed.
Ask clearly
Good support starts with a specific product question.
- What module?
- What plan?
- What changed?
Use the answer
If the answer gives a clear next step, try it and confirm the result.
- Install
- Metadata
- Audit warning
Escalate cleanly
When account or site context is needed, create a ticket with details.
- Plugin version
- Screenshot
- Steps to reproduce
How it works
- Open support chat.
- Ask one focused question.
- Try the suggested step.
- Open a ticket if the issue remains.
Good to know
- Avoid broad off-topic questions.
- Never include secrets in chat or tickets.
Next step
Start with AI for general product help and move to tickets for private context.
